Groundswell Senior Program Director Chris Nichols will moderate ​​a panel on how organizations can prioritize customer needs and goals at the SEPA GRID Evolution Summit. 

When it comes to utility planning, what’s reliable and affordable for some customers isn’t for others. Our regulatory systems lack incentives around proactively seeking out the input of under-represented customers who are most likely to be negatively affected by rate increases or infrastructure siting. This session investigates how to address these issues now and speed up efforts toward carbon reduction goals.

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