Eli Rabinowitz headshot

Eli Rabinowitz

Groundswell Fellow

Articles by

  • Surveying in the Age of COVID-19: How we Can Improve

    Surveying in the Age of COVID-19: How we Can Improve

    As sections of the country begin to slowly reopen, allowing most to return to work, the Coronavirus moves from the limelight to back burner. It is indisputable that COVID-19 has changed home, work, and community life. Simple things like meeting friends for dinner are no longer simple. While this is happening, job insecurity and job loss is increasing across the country . Society is changing. And for organizations seeking to work with communities most affected by COVID-19, we can no longer operate business as usual. We must study and monitor this change to better serve our customers, to stay attuned to people’s needs as needs change in a shifting environment. As a result, surveying customers and determining what their needs are is paramount in maintaining quality service during and following this pandemic.

    July 24, 2020