This is an exciting part-time position for a Customer Support Associate looking to develop a career at the intersection of clean energy and social justice. The Customer Support Associate will contribute to the advancement, growth, and development of Groundswell's customer support team. Leading with integrity, respect, and service, the associate is responsible for:
- Providing excellent customer service for participants of a government-funded solar program.
- Prioritizing the customer experience through daily phone interactions.
- Escalating customer service issues per established protocols, as necessary.